# Voicotopia > The AI Receptionist That Speaks Your Customer's Language. Voicotopia answers a business's phone, text messages and website chat around the clock in English or the caller's regional language, books appointments, captures leads, answers from the business's own documents and hands the call to a person when it should. No retainer; pay per call. Voicotopia is a receptionist as a service, powered by AI, at https://voicotopia.com. It is built and operated by DevSapience. ## What it does - Answers calls, messages and web chat in the caller's language, English or a regional language, including the mixed speech people actually use, and stays in it. - Books, reschedules and cancels appointments, confirming the slot back and verifying the caller (booking id, one-time code) before touching an existing booking. - Captures leads and recovers missed calls with a call-back or a WhatsApp message. - Answers questions from the documents the business uploads (price lists, FAQs, service details), citing the source; when the answer is not there it says so and takes a message rather than guessing. - Enforces the business's policy on every turn: opening hours, what may be promised, when to escalate to a human, what must never be said. Sector templates for healthcare, finance, education and legal. - Runs on a choice of AI providers per quality tier (speech recognition, language model, speech synthesis), with automatic fallback when one fails. - Shows the cost of every conversation. With no credits it keeps answering in capture-only mode: it takes a message and does nothing that costs. ## Pricing Pay per call, in credits of about a cent each. Credits are added by voucher or top-up and each call is charged at three times the provider cost it incurred, shown against every conversation. No retainer and no contract. ## Pages - [Home](https://voicotopia.com/): what Voicotopia is and how it works. - [Create an account](https://voicotopia.com/register) - [Log in](https://voicotopia.com/login) - [Privacy](https://voicotopia.com/privacy) ยท [Terms](https://voicotopia.com/terms) ## Not for reuse Call transcripts, bookings, leads and uploaded documents belong to the businesses that use Voicotopia. They sit behind the signed-in console and the API, are excluded from crawling, indexing and AI training, and must not be reproduced.